Terms of Service

Effective Date: October 2, 2025
Website: https://xianmugong.cn/
Contact Email: [email protected]

Welcome to Extract Factory. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully.

1. Company Overview

Extract Factory is a biotechnology company specializing in the research, development, and production of natural ingredients, including plant extracts and functional raw materials. With over 20 years of experience and three major production bases, we serve clients worldwide across the herbal medicine, health food, dietary supplement, food and beverage, daily chemical, and cosmetic industries.

2. Use of Website and Services

  • You agree to use our website for lawful business purposes only.
  • Unauthorized use, reproduction, or distribution of content is strictly prohibited.
  • We reserve the right to suspend or terminate access to our services if misuse is detected.

3. Product Information

  • All product descriptions, specifications, and certifications provided on the website are for informational purposes.
  • Actual product performance may vary depending on usage, formulation, and application.
  • We reserve the right to modify or discontinue products without prior notice.

4. Orders and Payment

  • All orders are subject to availability and acceptance.
  • Payment terms will be agreed upon in writing prior to shipment.
  • We are not responsible for delays caused by customs clearance, logistics disruptions, or force majeure events.

5. Intellectual Property

  • All trademarks, logos, product names, and website content belong to Extract Factory unless otherwise stated.
  • Unauthorized use of our intellectual property is prohibited.

6. Limitation of Liability

  • We make reasonable efforts to ensure the accuracy of website information. However, we are not liable for typographical errors, delays, or damages arising from website use.
  • To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages.

7. Compliance and Export Control

  • Customers are responsible for ensuring compliance with local laws, import regulations, and certifications required for their market.
  • Products may not be resold or distributed in violation of applicable export control regulations.

8. Governing Law

These Terms are governed by the laws of the jurisdiction in which Extract Factory is registered. Any disputes will be resolved under applicable arbitration or court procedures.

9. Modifications

We may update these Terms periodically. Continued use of our services indicates acceptance of the revised Terms.